1. Privacy Policy
This privacy policy describes how the TrustCourier’s website and related application (the “Site”, “we” or “us”) collects, uses, shares and protects the personal information that we collect through this Site. Since technology and privacy laws are always changing, we may occasionally update this policy. If a significant change is made, we will be sure to post a notice on our home page and in the merchant admin Site. TrustCourier has established this Site to link up users who need something shipped or delivered (“Customers”) with individuals who will provide the shipping and delivery services (“Couriers”) or teams of affiliated Couriers (“Teams”). Service. This policy is a legally binding agreement between you (and your client, employer or another entity if you are acting on their behalf) as the user of the Services (referred to as “you” or “your”) and TrustCourier Inc. (referred to as “we”, “our”, “us” or “TrustCourier”). If we add any new features or tools to our Services, they will also be subject to this policy. We will keep your Personal Information accurate, complete and up-to- date with the information that you provide to us. Please read below to learn more about our information practices. By using this Site, you agree to these practices.2. How We Collect Information
If you want to use our service or contact a Trustmember, you must create an account on our Site. To establish your account, we will ask for personally identifiable information that can be used to contact or identify you, which may include your name, phone number, and e-mail address. We may also collect demographic information about you, such as your zip code, and allow you to submit additional information that will be part of your Alijahan’s profile. Other than basic information that we need to establish your account, it will be up to you to decide how much information to share as part of your profile. We encourage you to think carefully about the information that you share and we recommend that you guard your identity and your sensitive information. Of course, you can review and revise your profile at any time.For Merchants
We collect your name, company name, address, email address, phone number(s) and credit card details. We need this information to provide you with our Services, for example, to confirm your identity, contact you, and invoice you. We collect Personal Information when you sign up for our Services, when you access our Services or otherwise provide us with the information.3. Information from our merchant’s customers
If you ship something using the TrustCourier service, we will ask you for information about the sender location and contact and recipient location and contact of the shipment. We collect our merchants’ customers’ name, email, shipping and billing address, payment details, company/person name, phone number, data. When do we collect this information? Information is collected when a merchant’s customer uses or accesses our Services, such as when a customer visits a merchant’s site, places an order or signs up for an account on a merchant’s site. We need this information to provide merchants with our Services, including supporting and processing orders, authentication, and processing payments. This information is also used to improve our Services.4.Payment Information
For cash on delivery payment. If you are a Customer, you will get payment after completing delivery. We keep your Bkash, Nagad or Rocket number or also your bank account number Information.5. Information from Trustvisitors and support users. What information do we collect and why?
From Trustwebsite visitors, we collect information about the device and browser you use, your network connection and your IP address. From forum users, we collect your name, email address and website URL. We use this information to service your account, enhance our Services, and answer any questions you may have. When do we collect this information?·We collect this information when you visit Trust-hosted pages or engage with us either by email, web form, instant message, phone, or post content on our website (including forums & blogs). We also collect any additional information that you might provide to us. From telephone support users, we collect your phone number and call audio. From chat support users, we collect your name, email address, information about the device and browser you use, your network connection and your IP address.6. Use Of Cookies
What is a cookie? A cookie is a small amount of data, which may include a unique identifier. Cookies are sent to your browser from a website and stored on your device. Every device that accesses our website is assigned a different cookie by us. We use both “session” and “persistent” cookies. Session cookies are deleted after you leave our website and when you close your browser. We use data collected with session cookies to enable certain features on our Site, to help us understand how users interact with our Site, and to monitor at an aggregate level Site usage and web traffic routing. If you have created an account, we will also use persistent cookies that remain on your computer’s hard-drive between visits, so that when you return to our Site we can remember who you are and your preferences. For example, after you log out of our Site, these persistent cookies can enable you to return to our Site without the need to log back in. an “persistent” cookies. Session cookies are deleted after you leave our website and when you close your browser. We use data collected with session cookies to enable certain features on our Site, to help us understand how users interact with our Site, and to monitor at an aggregate level Site usage and web traffic routing. If you have created an account, we will also use persistent cookies that remain on your computer’s hard-drive between visits, so that when you return to our Site we can remember who you are and your preferences. For example, after you log out of our Site, these persistent cookies can enable you to return to our Site without the need to log back in. We use cookies to recognize your device and provide you with a personalized experience. We also use cookies to serve customized ads from Google and other third-party vendors. Our third-party advertisers use cookies to track your prior visits to our website and elsewhere on the Internet in order to serve you customized ads.7. When and why do we share Personal Information with third parties?
We will generally use the information that we collect to provide our services, to monitor and analyze visitor activity on our website, promote and support our services, and develop a knowledge base regarding our website users. As detailed below, certain information that you provide may be available to visitors to the Site. Trustworks with third parties to help provide you with our Services and we may share Personal Information with them to support these efforts. In certain limited circumstances, we may also be required by law to share information with third parties. Personal information may be shared with third parties to prevent, investigate, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service or any other agreement related to the Services, or as otherwise required by law. Personal information may also be shared with a company that acquires our business, whether through merger, acquisition, bankruptcy, dissolution, reorganization, or other similar transaction or proceeding. If this happens, we will post a notice on our home page. Except when required by law, TrustCourier will never disclose your Personal Information without obtaining your consent.8. What do we do with your Personal Information when you terminate your relationship with us?
We may allow you to submit testimonials about your experience with our Site. If you provide a testimonial, we may post it on this website along with your name. If you want your testimonial removed, please contact with our customer support team.9. Ratings And Reviews
If you are a merchant or a Customer, you will be able to rate and review a Courier. If you choose to submit a rating, this will be aggregated with other ratings and available to other registered users of the Site. If you submit a review, your review along with your user name will be posted for everyone to see.10.How We Protect Your Data
If you have registered on this Site, you should be sure to protect your user ID and password to prevent others from being able to access the Site in your name. You should also be on guard for “phishing” scams and similar types of identity theft schemes. We do not and will not, at any time, request your credit card information, your account ID, login password, or national identification numbers in a non-secure or unsolicited e-mail or telephone communication. If there is a breach of security involving your personal data that requires notification, you agree that we may notify you about the breach via email or by a conspicuous posting on this Site. We will make the notification without unreasonable delay, consistent with the legitimate needs of law enforcement and any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system. If you have any questions about security on our website, you can contact with us.11.How do we keep your Personal Information secure?.
We follow industry standards on information security management to safeguard sensitive information, such as financial information, intellectual property, employee details and any other Personal Information entrusted to us. Our information security systems apply to people, processes and information technology systems on a risk management basis. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your Personal Information.12. Changes To Your Information
The information you provide us isn’t set in stone. You may review, update, correct or delete the personal information in your profile at any time. If you would like us to remove your information from our records, please contact with us. We will attempt to accommodate your request if we do not have a legal obligation to retain the record.13. Access to your personal information
You retain all rights to your Personal Information and can access it anytime.In addition, TrustCourier takes reasonable steps to allow you to correct, amend or delete personal information that is shown to be inaccurate or incomplete.14. This Policy Is An Agreement
When you visit this Site, you are accepting the practices described in this Privacy Policy.
